-2147023067 Automation error when launching MS Word or Excel from Office Integrator

From Support

If you have a question or seek clarification, please call Technical Support.

Problem:

-2147023067 Automation error when launching MS Word or Excel from Office Integrator.

Sample Job Log
Errors occurred while running PC command 
The job log is as follows: 
CODOKY                                                                  
CODOKY                                                                  
CODOKY                                                                  
Object FTPCMD in QTEMP type *FILE not found.                            
File FTPCMD created in library QTEMP.                                   
Member FTP added to file FTPCMD in QTEMP.                               
Object FTPLOG in QTEMP type *FILE not found.                            
File FTPLOG created in library QTEMP.                                   
Member FTPLOG added to file FTPLOG in QTEMP.                            
PC Commands Completed.                                                  
PC Command Error: 500 MS Word OLE error: -2147023067 Automation error.  
Errors occurred while running PC command.

Solution:

The installshield support site has listed a potential resolution. The error is caused by a mismatched version of OLEPRO32.DLL or OLEAUT32.DLL.

Note: This problem was not introduced by the RJS software.

Link to RPC Stub problem: KB

This article has been proofread by Jordan as of 11:03, 9 April 2007 (Central Daylight Time)