Browser Error 500 : -2147467259 (0x80004005) error occurs when accessing WebDocs for Windows Web Service - Support

Browser Error 500 : -2147467259 (0x80004005) error occurs when accessing WebDocs for Windows Web Service

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Problem:

On a new WebDocs for Windows install, the following error shows up in the browser after we turned off friendly messages when user tried to test the web service with the following URL:

http://localhost/RJS_WD_SERVICE/WebDocs.asmx

The original error in the browser was: Error 500.

When we turned off the friendly browser messages in Internet Explorer, the following was displayed:

-2147467259 (0x80004005)

Solution:

  1. Uninstalled and Re-Installed Microsoft .NET Framework 1.1
  2. In IIS Admin, checked the web site and the RJS_WD_Service properties and changed the ASP.NET version on the ASP.NET tab to be version 1.1.4322
  3. Re-tested URL: http://localhost/RJS_WD_SERVICE/WebDocs.asmx and it now comes up with the WebDocs Web Service page.
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