Crystal Integrator Upgrade - Support

Crystal Integrator Upgrade

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If you have a question or seek clarification, please call Technical Support.

Use the following instructions for your Crystal Integrator upgrade.

If you encounter any problems, please contact Technical Support

This upgrade will bring Crystal Integrator to version 1.0.3
For help finding what version you are currently at, please read the FAQ
NOTE: This upgrade requires a base install version of 1.0 or above to be brought to the current version of 1.0.3.
If you are currently below version 1.0 please reinstall using the Crystal Integrator Install instructions
and then upgrade to the current version.

Contents

Crystal Integrator

Step 1: Download

Download Crystal Integrator Update from RJS.

Username = *********
Password = ***********

Step 2: Select Directory

As an Administrator, run RJSCRYSTALup.exe. You will be presented with the WinZip Self-Extractor message. Select the directory where Crystal Integrator was installed to by clicking on the Browse button or typing the directory path.

Image:Crysup1.png

Step 3: Unzip File

Click the Unzip button to extract update files. One file will be extracted into the Crystal Integrator directory. The update is complete. A success message will be displayed.

Image:Crysup 2.jpg

Step 4: Finish

Click the OK button to close the WinZip Self-Extractor dialog box.

Problems during the install? See if your question has been answered at our Crystal Integrator Troubleshooting page or contact Technical Support.

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