Email Report Server/400 Troubleshooting

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Knowledge Base articles for Email Report Server/400

A AS/400 cannot see the Internet, how do I change the TCP/IP settings to allow the AS/400 to see the Internet to send email Addresses in email report server are not getting picked up for mailing Attachment is being embeded into the body of the email Attachments being embedded as part of text message when sending files via Lotus Notes Attempt to use permanent system object LIBNOTES without authority B Bad characters in the email address when sending an email message via Email Report Server/400 and MAILSPLF Bad characters within a PDF when created from Domino Report Server/400 or Email Report Server/400 C CPYERR: Error 0002 occurred while copying report to IFS Castelle Troubleshooting Help Clearing work files from RJSTEMP IFS Work Folder Corrupted Report Attachments or cannot open report attachments received from your mail server when using Email Report Server/400 Customer with cc:mail cannot view small RTF reports correctly D Data in the report is overlaying one another when trying to email a report Data is being offset by one byte, causing some reports to rotate to landscape Determining Number of Report Lines to Scan when Checking for MAILTO: lines in a report Documents generated with Electronic Forms are not mailing correctly E ERS002 failed with -0002 error Email Report Server Output Queue Monitor (ERSMON) is Crashing Email Report Server locks up during mailing of a report using SMTP Email Report Server/400 Commands behind Menu Options Email Report Server/400 Output Queue Monitor Crashes with Job Message Queue Full message Error 00001 was returned from BASE64 Email API error occurred when emailing a PCL or AFP report Error 00006 when sending SMTP emails Error 00011 when sending reports via Email Report Server/400 Error 00019 in Email Report Server/400

E cont. Error 0002 when sending SMTP emails Error 00020 when trying to send an email Error 00020 with MAILSPLF, but MAILOUTQ works correctly Error 00098 when sending fax or email Error 00099 was returned from SMTP Email API error occurs when using the MAILOUTQ command to email reports Error 476250113 or 47625013 Error 53 File not found: RJSRGFAX.DLL Error 554 message returned in an SMTP email bounceback when sending reports with the Email Report Server via Lotus Domino SMTP Error CPD6264 occurring when doing a CHGCMDDFT on ERS008 Error RNX0100: Length or start position is out of range for the string operation error occurs when running Email Report Server/400 ERSMON command Error opening Email Report Server Error return codes from RJS Native Email Products Error trying to copy report when trying to send an email Errors in DDS not allowed with specified GENLVL F File attachments being embedded as part of the text message when sending files via SMTP Font positioning is off when converting an AFP report to TIFF From address are being stripped from outbound reports from the Email Report Server/400 From email addresses are not being sent with email messages from a Domino Server to Yahoo or Hotmail G Getting Bare CR/LR Errors from mail server when using Email Report Server/400 H Having Problem with IFS Temp File Security in/RJSTEMP on V5R3 How to embed fax addresses in Enterprise Fax Report Server using FAXTO I IPlanet-SMTP-Warning: Lines longer than SMTP allows found and truncated L Line skipping at the bottom of a report page appears to be incorrect when report is converted M MSMAPI.VBX problems starting Email Report Server N Netscape 7 will only allow me to save file attachments. I cannot launch them from my Netscape 7 mailbox No Recipients Selected error from the Email Report Server

N cont. Novell Groupwise - Outbound Internet mail with zero (0) byte attachment O Output Queue Monitor Crashes (ERSMON) with Job Message Queue Full message Output Queue Monitor is ending immediately after being submitted to batch P Preventing Users from Changing From Address when Emailing from RJSWRKOUTQ screen R Renaming QWPTIFFG4 Workstation Customization Object and using a custom workstation customization object Report Getting Mailed Multiple Times when using MAILTO: email addresses Reports get processed repeatedly in RJSERS S SMTP 22213 and 22218 errors occur when emailing reports with Email Report Server SMTP user ID and password authentication before sending emails via SMTP Sample Program using MAILSPLF command Sample Workstation Customization Object (WSCST) to create a 300 DPI TIFF File wheh using AFP to TIF or AFP to PDF Converter Save Email Report Server settings Scheduling the Email Report Server/400 Output Queue Monitor to Run Automatically until a specified time Setting Automatic Font Scaling for Email Report Server/400 PDF Format Setting Default Font Sizes for Email Report Server/400 HTML Format Setting Default Font Sizes for Email Report Server/400 PDF Format Setting Default Font Sizes for Email Report Server/400 RTF Format Settings to control PDF attributes via the User Defined Options Spool File Download Fails from Email Report Server - Trace point: 1420 Switched from MAPI email system to SMTP and getting bad email address errors T The target for a numeric operation is too small to hold the result U Unmonitored error 3265 Unmonitored error 61 Disk Full at Trace point: 1460 Unspecified Failure Sending Email with Email Report Server Using Courier Linux Mail Server and getting 00020 error after sending a report with MAILSPLF Using Group Email Addresses in Email Report Server/400