Error -9999 - Support

Error -9999

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Contents

Problem:

This error indicates a problem with the conversion or the parameters for selection and/or saving.

When trying to open our text converter ( RFORMAT1.EXE ) we got the following message:

Run-time Error '339' Component 'THREED.OCX' not correctly registered: file is missing or invalid 

When running WinSpool/400 Batch Report Server you may also see a failure with trace point 50010.

Solution:

First, test the problem file by download it as ASCII text using WinSpool/400 Report Download. If it fails, the log should throw the -9999 error. Please checking the following:

In WinSpool 98

  • Specifying C:\ as the Output Directory instead of a full directory name.

Converting to DataImport

In WinSpool/400 Report Download

  • Verify the "Template File Name". If they are using one of our keywords such as @FORMTYPE, the "Template File Name" might have an invalid character in it ( * \ / ? < > )
  • Reinstall WinSpool/400 Report Download. An update or change to the server may have damaged or removed a file that WinSpool required.
This article has been proofread by Jordan as of 09:21, 19 June 2007 (Central Daylight Time)
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