Error 00098 when sending fax or email - Support

Error 00098 when sending fax or email

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Problem:

Customer was getting an error 00098 when trying to send a 300+ page report.

Turned on ERSDEBUG and ERSDBGPRT by changing settings to *YES. When the SMTP log spool file was created, it appears that the Exchange Server was ending the data connection while we were sending email messages because the disconnect would happen after sending about 1000-2000 bytes of data.

Solution:

Use the following command to check the email buffer size

DSPDTAARA DTAARA(RJSERS/ERSBUFFER)

If the buffer is set to 512, try changing it to 20480

If you're trying to send a fax and it's hanging when trying to send the period, check/change the following data area:

DSPDTAARA DTAARA(RJSERS/ERSBASE64)

If the data area is set to MAILSMTP5L, then change the data area to the following:

CHGDTAARA DTAARA(RJSERS/ERSBASE64) VALUE(MAILSMTP6L)
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