Error 53 file not found when checking in to image scan workstation - Support

Error 53 file not found when checking in to image scan workstation

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Problem:

User trys to batch check-in images and gets a 53 file not found error

Trace Point 720

Solution:

There are .rdx files associated with an image but not .tiff file saved for the image. When the user runs the check in Image Scan Workstation finds the .rdx (index fields) but no .tiff (image file).

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