Error 75 Path/File Access Error Trace Point: 10501 - Support

Error 75 Path/File Access Error Trace Point: 10501

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Problem:

Error 75 Path/File Access Error when trying to check in a document using the RJS Imaging Scan Workstation.

Solution:

This is an authority problem.

Go to File/Settings in the RJS Imaging Scan Workstation and check the settings for the "Initial Scan/Input Document Directory", "After Processing Document Directory", "Document Check-In Staging Directory", Documnet Check-In After Processing Directory", and "Rescan Directory". Make sure you have full rights to these folders.

If any of the folders are pointing to a network folder, make sure to add the user that is logged in on as on the workstation to the network folder, and give them full rights.

Note: The document will get checked-in to WebDocs, but the original won't get deleted, and/or get moved to the after processing folder.

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