Error at Trace point 1600 when emailing reports
From Support
| If you have a question or seek clarification, please call Technical Support. |
[edit]
Problem:
The user is trying to email reports with the Email Report Server and they have enabled the "Use Lotus Notes OLE Eail" setting. They are receiving an error at tracepoint 1600 when running the Email Report Server.
Log sample:
------ Download Pass Started 10/18/99 5:42:47 PM ------ INFO: Spool list retrieved from output queue: PRTSIST/QUSRSYS from AS/400 System: 172.20.254.253 10/18/99, 5:42:50 PM Trace Point:700 INFO: Spool File R76A0001 Job: (726931/AFAN2490/QPADEV0023/#7) download to PC File C:\WSPESR32\REPORT.TMP was successful. 10/18/99, 5:42:53 PM Trace Point:1420 INFO: Report file C:\WSPESR32\REPORT.TMP was converted to TXT Formatted file C:\WSPESR32\REPORT.TXT 10/18/99, 5:42:53 PM Trace point: 1435 ERROR: An unmonitored error occurred while processing spool files. The next message should describe the error. 10/18/99, 5:42:55 PM Trace Point:1600 ERROR: Unmonitored error 0 Trace point: 1600 10/18/99, 5:42:55 PM Trace Point:1600 ------ Download Pass Completed 10/18/99 5:42:55 PM ------
[edit]
Solution:
1.) If the Lotus Notes OLE API was just enabled, make sure to exit and restart the progam.
2.) If step 1 doesn't work, make sure to download the Lotus Notes OLE API from the RJS Web Site or run SETUP.EXE fro mthe RJSNMAIL directory on the RJS software installation CD.
