Error occurred on command WINSPOOL/WSPL016 or WSPL021 error using Winspool Report Download

From Support

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Problem:

User cannot "get list" or "refresh" the queue list. When they click either button they get an error that says Winspool/WSPL016 or Winspool/WSPL021 error occured

Solution:

User didn't have "Special Authority" on Spool Control. Adding this authority solved the problem.

-OR-

Make sure they have the WINSPOOL library installed by running ADDLIBLE WINSPOOL. Not having the library will give the same error message.

-OR-

If there is an outqueue in the table entry that doesn't exist WS/Print Server will give en error on WSPL016

-OR-

OS/400 - V5R3 1.) make sure they have WINSPOOL V3.58 and above.

2.) Sign on as a security officer and run the following commands:

ADDLIBLE WINSPOOL
WSPLADDMS

This command adds a special message to named CPFFFFF to the system messages table. This was needed early on with V5R3 due to an FTP issue.

-OR-

Upgrade to V5R3 and get *ALLOBJ before any WinSpool products will work.