Errors occurred while processing spool files - Trace Point 500 Disk I/O Error 3040

From Support

If you have a question or seek clarification, please call Technical Support.

Problem:

This problem can occur if the WSPESRV.MDB file which holds the Email Report Server settings somehow gets corrupted. Corruption can occur if the Email Report Server program gets shut down abnormally or a PC is rebooted while the Email Report Server program is open. Disk errors on the PC can also cause this problem.

Solution:

Copy the new WSPESRV.MDB file from the WSPESRV directory on the RJS Software Systems CD. You can also send a copy of the damaged WSPESRV.MDB to RJS Software Systems for analysis to see if we can salvage the existing data in the file.