Netscape 7 will only allow me to save file attachments. I cannot launch them from my Netscape 7 mailbox - Support

Netscape 7 will only allow me to save file attachments. I cannot launch them from my Netscape 7 mailbox

From Support

Jump to: navigation, search
If you have a question or seek clarification, please call Technical Support.

Problem:

Trying to view PDF files created with the RJS email products with Netscape 7 and when clicking on PDF attachments they can only save the attachments. Netscape will not launch the Acrobat viewer.

Solution:

In Netscape 7, go to the "Edit/Preferences/Navigator/Helper Applications" area and click the "Reset" button for the "Opening files" setting. The next time a PDF file is launched, the user will be prompted to select Adobe Acrobat as the helper application.

Personal tools