Norton Symantec removes WinSpool components

From Support

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Problem:

Upon attempting to launch Winspool you are presented with a popup dailog box stating "ACTSKIN4.OCX is not registered" and the program halts.

Solution:

1. Disable Norton Anti Virus.
2. Re-install Winspool/400 Report Download
3. Add C:\Windows\System32\ACTSKIN4.OCX to the exclusion list.

The Cause: Symantec published a new virus definition file on Friday March 28th, 2008, apparently it views ACTSKIN4.OCX as a suspicious entity and wants to quarantine or delete it.

This article has been proofread by Jordan as of 14:45, 31 March 2008 (Central Standard Time)