Problem with reports transfering from one Remote Output Queue to another - Support

Problem with reports transfering from one Remote Output Queue to another

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Problem:

The customer has created a remote output queue via the CRTOUTQ command and the remote writer has been started with the STRRMTWTR command, but reports are not getting sent to the remote AS/400 system. They have also checked to see if TCP/IP connectivity is active between the systems by using the PING command.

Solution:

We ran the NETSTAT command on the AS/400 and took menu option 3 - "Work with TCP/IP connection status".

Once the Netstat screen was shown, we looked for "lpd" under the local port listing. "lpd" stands for "Line Printer Daemon". This AS/400 service is used for remote TCP/IP printing.

In this customers case we did not find the "lpd" service running so we ran the following command to start the "lpd" service:

STRTCPSVR *LPD

This resolved the problem.

See NETSTAT option 3 example listed below for identifying whether the "lpd" service is active:


                      Work with TCP/IP Connection Status                       
                                                            System:   S103N0YM 
Local internet address  . . . . . . . . . . . :   *ALL                         
                                                                               
Type options, press Enter.                                                     
  4=End   5=Display details                                                    
                                                                               
     Remote           Remote     Local                                         
Opt  Address          Port       Port       Idle Time  State                   
     *                *          lpd        042:31:00  Listen                  
     *                *          1038       +++++++++  Listen                  
     *                *          1080       073:40:56  Listen                  
     *                *          1100       719:08:04  *UDP                    
     *                *          1352       142:40:38  Listen                  
     *                *          as-admi >  115:35:37  Listen                  
     *                *          as-cent >  001:28:38  Listen                  
     *                *          as-data >  216:28:38  Listen                  
     *                *          as-dtaq    216:28:36  Listen                  
     *                *          as-file    216:28:40  Listen                  
     *                *          as-netprt  216:28:39  Listen                  
                                                                       More... 
F5=Refresh   F11=Display byte counts   F13=Sort by column                      
F14=Display port numbers   F22=Display entire field   F24=More keys            

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