Reports get processed repeatedly in RJSERS - Support

Reports get processed repeatedly in RJSERS

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Problem:

If a report is set up to go to multiple recipients and fails on one or more of the recipients, the report continues to get re-processed over and over again resulting in some users getting multiple copies of the same report.

Solution:

Install Email Report Server/400 Version 1.88 or above.

There is a new setting data area named: ERSERROR. If the data area is set to *YES, the Email Report Server/400 will move the report to an output queue named: RJSERROR in library: QUSRSYS if the report did not get sent successfully to all recipients. This insures that each report only gets processed one time, however the Email Report Server/400 error log must be checked periodically to insure that no emailing errors occurred. Checking the RJSERROR output queue is another way to identify if a problem occurred during emailing to one or more recipients.

Note: The RJSERROR output queue will get created automatically during processing if it does not exist.

Enabling the ERSERROR setting

CHGDTAARA DTAARA(RJSERS/ERSERROR) VALUE(*YES) 

Disabling the ERSERROR setting

CHGDTAARA DTAARA(RJSERS/ERSERROR) VALUE(*NO) 
This article has been proofread by Jordan as of 14:22, 27 June 2007 (Central Daylight Time)
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