Technical Support - Support

Technical Support

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Prior to contacting RJS Software, please take a look at your product's troubleshooting tips, and have any required information ready for the Technical Support agent.

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Contact Information

Telephone support is available on normal business days from 8:00 AM to 5:00 PM Central time.

  • 1 (952) 736-5800 Voice
  • 1 (952) 736-5801 Fax

Support is also available via Email at support@rjssoftware.com.

To return to our website, click here.

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Weekend Support

Weekend Support is currently available through email and voicemail only and is recommended for high priority issues. While nobody will be in the office, somebody will be monitoring the email and voicemail inboxes and should be able to respond to any issues within a few hours.

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Emergency Access Codes

In the event an iSeries system is down and new access codes are needed immediately, a 7-day temporary access code can be obtained via the link below.

Generate 7-day Temporary Access Code

This is intended for after-hours use only! A valid email is required and you will be contacted by the RJS Software Systems Technical Support Staff.
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