User getting .Net 2.0 Runtime Errors with WebDocs iSeries Explorer - Support

User getting .Net 2.0 Runtime Errors with WebDocs iSeries Explorer

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Problem:

User tried loading and running the .Net 2.0 version of the WebDocs iSeries Explorer client on their PC and it won't come up. The program seems to work on other similarly configured PC's.

The user gets the following errors in the Windows Event Log after the program dies on startup: Net 2.0 Runtime Error - unable to open shim database version registry key - v2.0.50727.00000

Net 2.0 Runtime Error - EventType clr20r3 webdocsiseriestabinterface.exe - system.invalidoperationexception

Apparently this generic .Net 2.0 error can mean that the user has no permissions to the registry keys for .Net 2.0 or files can be missing.

Solution:

The following file seems to have resolved the WebDocs client startup issues. Several of the more recent Microsoft C runtime files were missing from the users PC. These files can be installed by Windows software vendor products, however most vendors don't distribute these particular runtime files because they are usually on a current PC that runs Windows XP, Vista or 2003.

MFC Runtimes 2007 [1]

We created the above self extracting ZIP download EXE file that contains the appropriate Microsoft C Runtime DLL files. It seems that the possible missing files were: msvcp60.dl msvcp70.dll msvcr70.dll msvcp71.dll msvcr71.dll msvcr80.dll mfc70.dll mfc71.dll mfc80.dll

Note: Most PC's will already have these files, so when you run this on a users PC, make sure to say "No" to replacing existing files. 

That way only the files that were missing will get installed. These are not ActiveX/Com files so no registration is needed. Simply unzip to C:\WINDOWS\SYSTEM32

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