WebDocs launches upload window in separate window when scanning documents via Web Scanning process - Support

WebDocs launches upload window in separate window when scanning documents via Web Scanning process

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Problem:

I am using the RJS Imaging Scan Workstation web scanning and Internet Explorer is trying to launch a separate window when the check-in button is clicked.

Is there a way around this ?

Solution:

In Microsoft Internet Explorer, go to the Tools/Internet Options menu and select the Advanced tab.

Enable the "Reuse windows for launching shortcuts" and only a single window will be used when launching the web upload window from the RJS Imaging Scan Workstation when the check-in button is clicked.

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