Web Report Server cannot find report file when report link is clicked Microsoft IIS 4.0

From Support

If you have a question or seek clarification, please call Technical Support.

Problem:

When using the Web Report Server with Microsoft IIS 4.0, the Web Report Server cannot find my report file when a report link is clicked ?

Solution:

This can occur if report files are stored on a secured network drive and the Web Report Server is called to access the reports over an Intranet Server running IIS 4.0 (Internet Information Server) with the "Allow anonymous access" setting enabled for the CGI-BIN directory. The following security settings should be set for the CGI-BIN directory for IIS when being used on an Intranet:

Recommended Intranet Security Option for CGI-BIN Directory - "Windows NT Challenge/Response"

1. "Allow anonymous access" setting should be disabled.

2. "Basic Authentication" setting should be disabled.

3. "Windows NT Challenge/Response" setting should be enabled.