WinSpool Fax only sending coverpage to recipients using WinFax - Support

WinSpool Fax only sending coverpage to recipients using WinFax

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Problem:

WinSpool/400 Fax Report Server is not functioning consistantly with WinFax. Will work fine for 1 or 2 faxes at a time. When multiple faxes are sent (sometimes requires 20 or more), it will act as if it is processing correctly. However, the recipient only receives a coverpage.

The WinFax application hangs when this starts to occur. Reboot is occasionally needed to release the memory.

Solution:

An old RJSFAX.EXE file is most likely being used

Run the following update (install to default location): WinFax Update V1.0.3: http://www.rjssoft.com/files/ws_frs/updates/rjswfax103.exe User: rjssupport Password: support2005

Register the file:

- Go to START > RUN to bring up an Run Command Line

- Paste the following command into the command line:

       C:\WINDOWS\SYSTEM32\RJSWFAX.EXE /regsvr
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